Role Summary: First aid staff consists of state and/or nationally certified Basic Emergency Medical Technicians who respond to guest situations and provide medical assistance to staff and guests as needed.

• Must be willing to accept the most effective role, as determined by management.
• Makes guest internal/external service and guest satisfaction a priority in every aspect of the job.
• Reacts to emergency situations and performing necessary related first aid skills.
• Maintains accurate documentation of incidents.
• Becomes familiar with park layout and proper access to all areas of the facility.
• Performs equipment maintenance.
• Participates in supply inventory and stocking.
• Maintains a proactive watchfulness of equipment and supplies in your designated room and trauma bags.
• Communicates and helps guests on a regular basis as well as providing them with exceptional customer service.

Qualifications:

Ø Must be friendly and outgoing with a high customer service acumen.

Ø Required to maintain established performance levels.

Ø Minimum Basic EMT Certification.

Physical Requirements:

• Must be at least 18 years old.
• Exposure to multiple high stress situations at any given time.
• Walking to and from your entire assigned area, climbing ladders and stairs when necessary.
• Standing with or without movement for extended periods of time.
• Sitting for extended periods of time while maintaining a sense of high alertness.
• Exposure to sun and heat for extended periods of time.
• Bending, pushing, pulling, and lifting heavy objects.
• Must frequently use arms, hands and fingers to reach and handle tools and controls.
• Must be able to lift and move up to 30 pounds.